A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.
Lansing Community College is a public, 2-year institution located in the state of Michigan. The campus features a number of state-of-the-art facilities, including two fitness centers, a library with rentable technology, and two gaming stations. Along...
Teachers are very helpful and class sizes are just right
” – Harley from Charlotte, MI
Spokane Community College is a public, 2-year institution established in Washington, with facilities throughout Spokane, Republic, Newport, Ione, Colville, and Inchelium. SCC offers over 100 areas of study in a variety of fields including Healthcare...
A majority of the professors are great and really enjoy what they do, but there's always those that seem like they love making your life hell.
” – Jennifer from Spokane, WA
Northwest Vista College is a 2-year community college that confers associate degrees and technical certifications. The school is part of the Alamo Colleges District and offers several Academic Workforce Programs through the Healthy & Biosciences...
All the teachers I have had are great I am learning so much more than I thought. The teachers really are good they help you when you need, very flexible with your schedule and understanding.
” – Brenda from San Antonio, TXRio Salado College is a public, 2-year institution established in Tempe, Arizona, with satellite education centers throughout the region. Rio Salado primarily serves students through online programs, though it offers in-person and hybrid options as...
I learned a lot. The teachers are very supportive and assist you in numerous ways.
” – Gina from Tonopah, AZCentral Wyoming College is a 2-year community college with a main campus and three distance learning sites. Among CWC’s 36 academic degree and certificate programs, the Expedition Science department utilizes the college’s location by organizing field...
This past year I was very impressed with the professors and how they were teaching their classes. They each had their own way of explaining and doing different things, but each got their point across very effectively. This small class atmosphere and...
” – Challis from Kinnear, WY