Customer Service Support/Call Center/Teleservice Operation

A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

Create a free account to find, finance and attend the college that's right for you.

Colleges

Lansing Community College

Lansing Community College is a public, 2-year institution located in the state of Michigan. The campus features a number of state-of-the-art facilities, including two fitness centers, a library with rentable technology, and two gaming stations. Along...

“…

I the school is great! they help anyway they possible can , its a small campus , easy to get around!

” – Hauwa from East Lansing, MI

Union County College is a public, 2-year institution established in the state of New Jersey. The school consists of four separate campuses located in Cranford, Elizabeth, Plainfield, and Scotch Plains. All students enrolled at Union County College...

Spokane Community College is a public, 2-year institution established in Washington, with facilities throughout Spokane, Republic, Newport, Ione, Colville, and Inchelium. SCC offers over 100 areas of study in a variety of fields including Healthcare...

“…

A majority of the professors are great and really enjoy what they do, but there's always those that seem like they love making your life hell.

” – Jennifer from Spokane, WA

Rio Salado College is a public, 2-year institution established in Tempe, Arizona, with satellite education centers throughout the region. Rio Salado primarily serves students through online programs, though it offers in-person and hybrid options as...

“…

I learned a lot. The teachers are very supportive and assist you in numerous ways.

” – Gina from Tonopah, AZ

Central Wyoming College is a 2-year community college with a main campus and three distance learning sites. Among CWC’s 36 academic degree and certificate programs, the Expedition Science department utilizes the college’s location by organizing field...

“…

This past year I was very impressed with the professors and how they were teaching their classes. They each had their own way of explaining and doing different things, but each got their point across very effectively. This small class atmosphere and...

” – Challis from Kinnear, WY

South Piedmont Community College is a 2-year institution with two campuses and two extension centers in south-central North Carolina. South Piedmont is home to nine academic departments of degree and certificate-granting programs, as well as an...