Customer Service Support/Call Center/Teleservice Operation

A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

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Colleges

Lansing Community College

Lansing Community College is a public, 2-year institution located in the state of Michigan. The campus features a number of state-of-the-art facilities, including two fitness centers, a library with rentable technology, and two gaming stations. Along...

“…Unlike a large university like MSU the Lansing Community College campus is small and personal. The teachers are willing to go the extra mile to help you succeed. The nursing program is top notch in the state and country and well accredited.” – Karen from Haslett, MI

Union County College

Union County College is a public, 2-year institution established in the state of New Jersey. The school consists of four separate campuses located in Cranford, Elizabeth, Plainfield, and Scotch Plains. All students enrolled at Union County College...

“…union county college is a very diverse campus. the classes are not too big, providing each and every student with a close relationship with their professor(s). i personnally found it the right for me, since i am able to focus more in a class that is...” – Margencie from Roselle, NJ

Rio Salado College is a public, 2-year institution established in Tempe, Arizona, with satellite education centers throughout the region. Rio Salado primarily serves students through online programs, though it offers in-person and hybrid options as...

“…great college for students who do not have the schedule that will allow for on-site classes. the teachers are all very good at answering questions or concerns, and stay in close contact with the students. ” – Daniel from Phoenix, AZ

Central Wyoming College is a 2-year community college with a main campus and three distance learning sites. Among CWC’s 36 academic degree and certificate programs, the Expedition Science department utilizes the college’s location by organizing field...

“…the programs here offer a wonderful start for anyone wanting to complete their first 2 years of college. the programs offered here transfer, guaranteed, to any ncaa accredited college. tuition is also one of the cheapest in the nation” – James from Lander, WY